Facebook-owned instant messaging app WhatsApp has been criticized a lot for privacy, but the truth is that even today, people’s trust in WhatsApp remains intact. 79 percent of WhatsApp users in India still want to use WhatsApp. This has been revealed in a new survey.
According to a new survey by Cyber Media Research (CMR), 79 per cent of users in India are rethinking to continue the services of WhatsApp, while 28 per cent of the users are those who want to leave WhatsApp. The report further states
CMR had asked people to take the ‘take it or leave it policy’ question for the survey, on which 49 percent people gave angry emoji, 45 percent said they could never trust WhatsApp, 35 said that the company has broken their trust and 10 percent of the people are such who have nothing to do with the new policy.
Prabhu Ram, Head of Industry Intelligence Group (IIG), CMR, said, “We stand between the privacy, security and brand trust of the users. WhatsApp was a free personal messaging platform for users. But WhatsApp’s association with Facebook has broken people’s trust. I believe that shifting to social networking apps is not transitory, although people have moved more on Telegram in the last few years. “
During the survey, 41 per cent of the people said that they want to leave WhatsApp, while 35 per cent said that they will use the Signal app. 10 percent of the people opined that the are using the signal. Most of the people surveyed believe that WhatsApp and Facebook Messenger are no longer secure when backing up chats on a third-party cloud platform such as Google Drive and iCloud threat is there.
In the case of chat backup, Telegram’s cloud remains 49 percent trusted. It may be mentioned that the survey of CMR has been done in eight cities of the country Delhi, Mumbai, Kolkata, Bangalore, Chennai, Ahmedabad, Pune and Hyderabad. The survey asked 1500 questions.